Terms & Conditions
SHIPPING COSTS & DELIVERY
- Free Shipping above €100
- World Wide Shipping €9,95
- All orders are shipped with a track & trace code
- Delivery time around 3-5 business days,
ORDERS & PAYMENTS
- Each and every one of our pieces is carefully prepared in our facilities, so all your orders should arrive in perfect condition. Should this not be the case, please send us an email to email@example.com
- If you are struggling to complete your order or to navigate through our website, please restart your web browser If the problems persist, contact us and our IT team will help you as soon as possible
- If you are experiencing any problems with your payment, please try the following:
- Use an alternative payment method
- Restart your web browser and try again
- Delete the cookies from your computer or empty your cache memory. After that, try again
- If your problems persist, don’t worry. Get in touch with us by sending an email to firstname.lastname@example.org
How do I make an exchange?
Send us an email to email@example.com letting us know why you want to change your items. As soon as your exchange has been approved by our Customer Service team, your new item will be shipped.
For international exchanges, our Customer Service team will inform you about the due procedure and conditions.
A. Nordling Art does not take any responsibility for any lost parcel, and it will be the buyer’s responsibility to make sure that the parcel contains all of the necessary information to be delivered to the correct address.
Can I return my order and get a refund?
If you did not receive your items in perfect condition or the items didn't meet your expectations, please contact us. You have 14 days to return your item.
Please send your return to:
A. Nordling Art
Jacob van Lennepstraat 31
How will I receive my refund?
Once your return has been approved, the refund will be made to the account you used to place your order.
When will I receive my refund?
It may take up to 4 business days before you see the money back in your account.