the necklace was pink and looked cheap. also having to pay for shipping AND return costs when the product did not match the description is unfair. i understand gemstones naturally all look a bit different but why call it a strawberry necklace if it isn't remotely strawberry coloured?
Hi Rebecca :)
Sorry you did not like the color of the necklace :/ Indeed, as the description mentions all stones are different and may differ from the photo in color or shape. When returning you only pay for return costs - shipping costs are always refunded :) if you have any questions about this, please contact customer service at hello@tuulistones.com and we will help you!
I ordered the Black Tourmaline Necklace, the delivery was quick and it was packaged beautifully, included a little bag with two crystals which I did not expect. The necklace itself is gorgeous and I am wearing it everyday, I will order here again. <3
fast shipping and the order is well packed. Personaly i'm not of fan of heartshaped jewelry. The mystery item I ordered was a heartshape. Not sure If i'm going to use it.
